A quick apology for the quality of the photos in this post as I only had my phone along.
One of my favorite ‘local’ cities to visit is Chicago and this past weekend I had the privilege to do so in celebration of my birthday. I’ve seen Mastro’s Steakhouse on multiple visits and have been curious to try it out. I figured my birthday dinner would be a great time for this and so I tried to make reservations. Totally full. Go figure.
Here is where I’d like to go off on a rant about one of the most amazing displays of customer service that I have seen in a very long time. I’m a fan of social media and I also think it’s a great way for businesses to connect with consumers. Since I wasn’t able to get a reservation on my own, I thought maybe someone over at Mastro’s could help make my birthday wish come true. I contacted them via their Facebook page with a quick note about how I’d like to enjoy my birthday dinner at their Chicago location and it wasn’t but 30 minutes later that they replied stating that they would love to set something up for me and asking what time I’d like to dine. AMAZING!
Fast forward to Saturday at 7:00 arriving at Mastro’s. I could not be more excited. The hostess showed us to our seats and brought out a beautiful bottle of champagne compliments of my friend at Mastro’s to help celebrate my birthday. I already was feeling like a celebrity.
We proceeded to order our dinner with a tomato mozzarella salad as a starter. The pesto on the dish was a nice addition to the flavor and the mozzarella was extremely fresh.
Out came the sizzling plates with my filet mignon, asparagus and lobster mashed potatoes. Yes, I said LOBSTER MASHED POTATOES. They were definitely as amazing as they sound. Everything tasted wonderful and the steaks were cooked to perfection.
After filling out stomachs with the wonderful food, we debated taking our dessert appetite elsewhere and then out came this…
Another surprise from my friend at Mastro’s. I loved the personalization on the plate and the cake tasted incredible.
This was honestly one of the best experiences that I have had at a restaurant in a long time. Not only was the service amazing but the food was perfect as well. And a special thank you to Mastro’s for helping make my birthday a wonderful experience.